Our 45 Day Guarantee
At Viceroy Australia we stand behind the quality of our products. If for any reason you are not satisfied with a Viceroy product you purchased from one of our authorized sellers, you may request a coupon, credit, or refund. Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law,
Viceroy 45-Day Satisfaction Guarantee is not available for products purchased from unauthorized sellers. The Guarantee is also limited to the original purchaser of the product.
How To Claim The Guarantee
To submit a Guarantee request, please contact us through our website at info@viceroy.net.au
within 45 days of the date of purchase and have information available regarding where and when you purchased your product. You will need to submit a valid proof of purchase from an authorized seller.
Guarantee Guidelines
Viceroy Australia reserves the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in its discretion in cases of suspected fraud or if customer has abused the Viceroy Australia 45-Day Satisfaction Guarantee.
- If you have any questions regarding whether a seller is an authorized Viceroy Australia seller, please contact us at info@viceroy.net.au